IT Specialist (Level 1 Level 2 Support)

IT Specialist (Level 1 / Level 2 Support)

Position Objective Core Responsibilities / Specific Duties IT Support & Operations End-User & Device Management Cloud, Server & Infrastructure Support Windows & Cloud Technologies Microsoft 365 & Productivity Tools Security & Compliance Networking Knowledge Asset, Documentation & SOP Management Communication & Collaboration Good to Have (Preferred Skills) Soft Skills & Work Ethic

DNS Server

DNS Server

The Domain Name System (DNS) Server is a critical network service that enables name resolution across enterprise IT environments. It acts as the backbone for Active Directory, application access, internet connectivity, and hybrid cloud integration, making it essential in both on-premises and hybrid infrastructures. What is a DNS Server? A DNS Server translates human-readable domain […]

Group Policy (GPO)

Group Policy (GPO)

Group Policy (GPO) is a core Windows Server feature that allows IT administrators to centrally manage user and computer settings across an Active Directory environment. It plays a vital role in enforcing security policies, standardizing configurations, and supporting both on-premises and hybrid IT environments. What is Group Policy (GPO)? Group Policy is a Windows Server–based […]